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And of course, as with most of these companies, phone support is located in a country that doesn't speak English as their first language. The phone support staff is very difficult to understand. The background noise from their call center adds to the difficulty in understanding them. If their phones drop connection you have to call back and start the entire process all over again as the new phone person has no record of your prior conversation.

Sue Brown (12/05/2016)

2/5

And of course, as with most of these companies, phone support is located in a country that doesn't speak English as their first language. The phone support staff is very difficult to understand. The background noise from their call center adds to the difficulty in understanding them. If their phones drop connection you have to call back and start the entire process all over again as the new phone person has no record of your prior conversation.

Sue Brown (12/05/2016)

2/5

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